British Airways
Description
Welcome to the new British Airways app. Your journey starts here. Enjoy a seamless experience, designed around the way you travel. Simplified navigation makes booking, managing, checking in and travelling effortless with your new travel companion. Book flights Book quickly and with confidence. Compare prices using our new calendar view, choose your preferred fare and pay using Apple Pay, saved cards or part-pay with your Avios in just a few steps. Check in with ease A smoother start to every flight. Check in using passport scanning, select seats and save your boarding pass to your Apple Wallet, ready for departure. The day of your flight We’re with you on the day. Your home screen gives quick access to boarding passes. Notifications and live activities (initially from London Heathrow and Gatwick) update you about gate changes and key information within 24 hours of departure. Manage your bookings Browse your upcoming trips, select seats, add bags or make changes to your bookings with ease whenever you need them. Relax before your flight You’ll have access to airport maps and see in real time how busy our lounges are at London Heathrow T5 to find a quieter place to unwind. Take control of your journey Support when you need it most. If disruption occurs, quickly review your options to rebook your flight or request a refund, all in one place. Manage your account Your travel, tailored to you. Save your passport details for faster booking and check in. Update personal details and preferences, view your Avios balance, tier progress and vouchers, all securely protected with Face ID. Permissions We may ask for access to: - Your calendar and email to help manage bookings - Your camera to scan passports, documents or QR codes - Bluetooth and location for tracking features you enable - Notifications for travel updates You can manage permissions in your device settings at any time. Please refer to the ‘Application Licence Agreement’, linked below, to view the terms of use of this application and its features. By downloading the BA application, you agree to these terms. https://www.britishairways.com/content/information/legal/app-terms-conditions
What's New
The new British Airways app is a faster and smarter travel companion than ever before. Book flights, check in, access boarding passes and stay in control with real-time notifications and information on your day of travel. With improved self-service functionality and smarter tools, travelling has never been easier. More features coming soon. Simple. Smart. Intuitive.
Details
- Developer
- British Airways Plc
- Main Category
- Travel
- Version
- 7.0.2
- Version Release
- 2026-06-24
- Initial Release
- 2019-02-01
- Size
- 107 MB
- Age Rating
- 4+
- Price
- Free
- Languages
- EN, FR, PT
- Bundle ID
- com.britishairways.BAFlights
- Version Rating
- ★ 4.49 (268,434)
- First Seen
- 2026-05-28
Metadata updated 2026-07-19
Rank History
Free · Max 90 days · Top 5 categories shown (Y-axis: rank, lower is better)
Free Rankings
Paid Rankings
No rankings
Competitive Benchmark — Travel Top 10
What it takes to beat this app — comparison with the category's top apps. The orange row is the current app.
| # | App | Price | Rating | Ratings | Langs | Last Update |
|---|---|---|---|---|---|---|
| 1 | Uber - Request a ride | Free | ★ 4.90 | 16,394,413 | 49 | 2026-07-13 |
| 2 | Airbnb | Free | ★ 4.76 | 702,289 | 54 | 2026-07-15 |
| 3 | Lyft | Free | ★ 4.92 | 17,404,767 | 5 | 2026-07-13 |
| 4 | Booking.com: Hotels & Travel | Free | ★ 4.84 | 2,052,384 | 40 | 2026-07-17 |
| 5 | American Airlines | Free | ★ 4.78 | 1,318,421 | 1 | 2026-07-13 |
| 6 | Fly Delta | Free | ★ 4.85 | 7,005,575 | 2 | 2026-07-09 |
| 7 | Hilton Honors: Book Hotels | Free | ★ 4.90 | 3,179,544 | 11 | 2026-07-14 |
| 8 | United Airlines | Free | ★ 4.78 | 8,152,346 | 2 | 2026-07-14 |
| 9 | Lime - #RideGreen | Free | ★ 4.93 | 2,270,701 | 25 | 2026-07-15 |
| 10 | U-Haul | Free | ★ 4.49 | 217,662 | 3 | 2026-06-23 |
| 74 | British Airways | Free | ★ 4.49 | 268,434 | 3 | 2026-06-24 |
User Reviews
This might be one of the worst airline apps out there gives you no useful information within the app. Everything takes you to an external browser. Tab within the app make this functionality work seamlessly please….
Completely useless app. If you CAN sign it, it has limited information and functionality. Not like AA’s app.
App is decent but clunky and non-intuitive. Big minus is that it doesn’t always include your boarding time or notifications of when your group is boarding, especially when you’re not in the UK.
Better than previous builds but not quite there yet. First, it’s still exceedingly painfully slow for 2026 standards running in an iP17 Pro Max. The navigation is a bit complicated than I would expect. Simplify views and collapse everything else that are not must-knows or need-to-knows data. Simplify menus. Make it streamlined: menu item, submenu item, and so on (not a menu item that exists as submenu item, then it appears as submenu item elsewhere in a submenu. I get confused with data the app shows me and data shown in a webpage, supposedly they should be the same content. The app does not seem in synch with the website. The app shows me outdated info, even shows canceled itinerary preferentially over the active itinerary. I find myself deleting and re-installing the app to force it to synch.
I had to upload the passport info three separate times and never was able to check in nor get my Boarding pass and when I went to the airport they didn’t not have the passport info and had to input it again. I tried to contact British Air costumer service but there was no number listed. So I had to ask Chat GTP for the info. At the airport I never received the gate info on my app.
I don’t know who rated this app specifically at higher than 1 star - it barely functions and for everything just redirects you to a website. This is not a rating for flight experience but for the iOS app experience. BA - you should do much better!
I am unable to update my information through app or website. It asks for US address on hotel stay? We live in the US we have no hotel stay. It refuses to accept my home address? No clue but I keep getting notifications my trip requires attention and info Is missing.?
Any valuable piece of information is hidden, often behind multiple taps. Want to know your next flight date & time? Progress on tier points? Which passengers are on a booking? All of that is requires diving in and out of a variety of menus. Most of the tabs are long lists of menus, which feels overwhelming. And the majority of the app is web views - slow loading, poorly formatted info. Why even make an app at all? The old app was mediocre at best, and this one is somehow worse.
The new app is abysmal. Thought that it was impossible to make an app with less functionality than the previous version but here we are. Can’t believe THIS is what was talked about for years by BA. Doesn’t seem like the money was well spent
Tried to update passenger details - failed twice. Tried to give in-app feedback - nothing happens. No option for multiple passports for one person Doesn’t give a seating map after seats are assigned
Reviews are collected only for apps with detected changes (new entries or sharp risers).