The Official MTA App
Description
Get live transit updates straight from the source. The official MTA app is the best way to get real-time arrival info for subways and buses, plus service status updates, maps, a live customer service chat, and more. • Know exactly when the next train or bus is coming with our up-to-the-minute arrival board for every station and stop in the system. • Reliable real-time information from the MTA, with a new Status tab to quickly see on any service issues. • Save a subway line or bus route for easy and quick access to arrival info and status updates for your frequently used stops and stations. • See real-time service updates, planned service changes, and information about elevator and escalator outages. • Our live customer service chat connects you with an MTA employee who can help you with your ride. The MTA app is built by MTA riders for MTA riders. We update the app regularly based on your feedback.
What's New
Minor bug fixes & improvements.
Details
- Developer
- Metropolitan Transportation Authority
- Main Category
- Travel
- Version
- 4.12.0
- Version Release
- 2026-06-11
- Initial Release
- 2018-07-03
- Size
- 135 MB
- Age Rating
- 4+
- Price
- Free
- Languages
- EN
- Bundle ID
- info.mta.mymta
- Version Rating
- ★ 4.38 (12,502)
- First Seen
- 2026-05-28
Metadata updated 2026-06-13
Rank History
Free · Max 90 days · Top 5 categories shown (Y-axis: rank, lower is better)
Free Rankings
Paid Rankings
No rankings
Competitive Benchmark — Travel Top 10
What it takes to beat this app — comparison with the category's top apps. The orange row is the current app.
| # | App | Price | Rating | Ratings | Langs | Last Update |
|---|---|---|---|---|---|---|
| 1 | Uber - Request a ride | Free | ★ 4.90 | 16,125,084 | 49 | 2026-06-08 |
| 2 | Airbnb | Free | ★ 4.76 | 702,055 | 54 | 2026-06-13 |
| 3 | Lyft | Free | ★ 4.92 | 17,262,943 | 5 | 2026-06-08 |
| 4 | American Airlines | Free | ★ 4.77 | 1,166,278 | 1 | 2026-06-09 |
| 5 | Booking.com: Hotels & Travel | Free | ★ 4.84 | 1,987,087 | 40 | 2026-06-11 |
| 6 | Southwest Airlines: Travel App | Free | ★ 4.84 | 7,063,493 | 1 | 2026-06-03 |
| 7 | Fly Delta | Free | ★ 4.85 | 7,005,816 | 2 | 2026-06-04 |
| 8 | United Airlines | Free | ★ 4.78 | 8,051,018 | 2 | 2026-06-11 |
| 9 | Hilton Honors: Book Hotels | Free | ★ 4.90 | 3,178,138 | 7 | 2026-06-09 |
| 10 | Expedia: Hotels, Flights, Cars | Free | ★ 4.79 | 5,750,012 | 19 | 2026-06-08 |
| 78 | The Official MTA App | Free | ★ 4.38 | 12,502 | 1 | 2026-06-11 |
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User Reviews
Prior to the change, I could look up any bus at a glance. Now it only shows what’s near unless I use the Plan Trip option. It’s confusing.
The new update is impossible to use. Prettier is not useful.
The update is horrible. I shouldn’t have to turn on my location to view my stop. Put the favorites tab back so people are able to view there train. This reminds me of the transit app and preferida este app.
This app is necessary to have some idea of the train times. This app use to be easy to use before the recent update. It’s harder to use and more confusing. Use before getting on train
Revised app ruined the Plan Trip feature. Does not have an option to refresh a trip to current time. Requires manually changing the time or closing and reopening the app and starting all over. Very disappointing.
You can't directly choose a station to check arrivals. Who is designing this? They need to be fired
To be fancy and completely USELESS?
I can’t even use it now. I keep trying to find out when my train is arriving only to be met with the delays screen that doesn’t even show me the train line anymore so I can’t check the stops and how near the train is to each stop. It’s the same thing with the buses. I’m forced to use Apple Maps at this point.
I used to be on time to everything. I used to have the most beautiful transfers, exit one train step across the platform and whisked onto the next. I attributed this all to the beauty of the MTA app. My foolish friends using Google maps couldn’t hold a candle to me! Since this update I’ve been suffering. I feel like I’m using a physical map again. It’s frustrating and inconvenient and I’m late everywhere.💔
HORRIBLE update!!! Omg I can’t see the arrival times at my favorited stations anymore. HORRIBLE and so hard to navigate now!!!! BRING BACK FAVORITED STATIONS IMMEDIATELY. What is the point of seeing random stations on my favorited lines ??? Who cares what the J is doing when I need the A times at broadway junction??? HORRIBLE !!!!!!!
Reviews are collected only for apps with detected changes (new entries or sharp risers).