Spruce: Medical Communication
Screenshots
Description
Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications. Healthcare Professionals: Start your free 14-day trial today—no credit card required. Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth. — SPRUCE FOR HEALTHCARE PROFESSIONALS — • Get new phone and fax numbers, or transfer in your existing lines • Robust mobile and desktop apps • Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view • Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing • Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax • Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening • After-hours: Automated schedules adjust your phone system and messaging to match your business hours • Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs • Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member • Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space • And more…! — SPRUCE FOR PATIENTS — • Sign in to a free and secure patient app, on mobile or desktop • Receive video calls from your care team • Send and receive secure messages, including photos • Receive alerts for new activity Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!
What's New
This release includes the following lovingly crafted features: • UI and stability improvements –– Providers: thanks for sharing feedback, feature requests, and ideas in the Spruce Support channel. If you love Spruce, please take a moment to leave us a review or rating in the App Store — it helps others discover Spruce!
Details
- Developer
- Spruce Health
- Main Category
- Medical
- Version
- 4.5.7
- Version Release
- 2026-07-16
- Initial Release
- 2016-02-26
- Size
- 124 MB
- Age Rating
- 12+
- Price
- Free
- Languages
- EN
- Bundle ID
- com.sprucehealth.messenger-live
- Version Rating
- ★ 4.86 (93,383)
- First Seen
- 2026-05-28
Metadata updated 2026-07-19
Rank History
Free · Max 90 days · Top 5 categories shown (Y-axis: rank, lower is better)
Free Rankings
Paid Rankings
No rankings
Competitive Benchmark — Medical Top 10
What it takes to beat this app — comparison with the category's top apps. The orange row is the current app.
| # | App | Price | Rating | Ratings | Langs | Last Update |
|---|---|---|---|---|---|---|
| 1 | MyChart | Free | ★ 4.60 | 683,375 | 13 | 2026-07-03 |
| 2 | CVS Health | Free | ★ 4.69 | 1,608,374 | 1 | 2026-07-13 |
| 3 | UnitedHealthcare | Free | ★ 4.70 | 807,149 | 2 | 2026-07-07 |
| 4 | healow | Free | ★ 4.70 | 687,067 | 2 | 2026-06-16 |
| 5 | MyLabcorp | Free | ★ 4.76 | 51,177 | 1 | 2026-06-30 |
| 6 | GoodRx: Prescription Savings | Free | ★ 4.84 | 698,325 | 1 | 2026-07-16 |
| 7 | MyQuest for Patients | Free | ★ 4.68 | 472,543 | 1 | 2026-07-07 |
| 8 | myAir™ by Resmed | Free | ★ 4.67 | 109,123 | 4 | 2026-07-15 |
| 9 | Hers: Women’s Healthcare | Free | ★ 4.60 | 12,193 | 1 | 2026-06-11 |
| 10 | Zocdoc - Find and book doctors | Free | ★ 4.88 | 168,508 | 1 | 2026-07-13 |
| 64 | Spruce: Medical Communication | Free | ★ 4.86 | 93,383 | 1 | 2026-07-16 |
User Reviews
This app has worked very well for me. Easy to use.
Spruce is new to me; but, very much like patient portals I’ve used before and use now. I like it because it seems to be more directed for communicating directly with my physician and therefore seems easier to me to use than the patient portal.
Actually this is a very good idea!.It’s something that benefits me in so many ways!..It saves me from staying on the phone,also once my prescription is ready I receive a email..I never would’ve thought that following instructions would be so easy.
I don’t normally operate on these things cause they don’t normally work too well but Dr. Andy Wolff’s SPRUCE I write and I back directly.
I like the portal feature to message physicians. So far, it’s been a helpful app. I would like to see improvements with having a search feature to search out keywords in the portal so I can easily access info from past months.
Dr. Katelyn is the best. She is on top of things and has helped me in a very time efficient manner. Thank you for all you do!
The ability to have rapid chats directly with my doctor without have to run the gauntlet of phone and portal messages that rarely are answered by people who know nothing about me is a major relief. I have an autoimmune disorder that is very difficult to treat and every day I feel different, so having direct access to the doctor has made a major difference to my mental and physical health. This is the way medicine should be.
Member dashboard does not work. You pay $99 and can't set up an appointment.
Fast and easy very useful to me and my family
I really like Dr. Jennifer Li. Whenever I have questions, I can reach out to her, and she responds quickly to resolve my concerns; she is a highly responsible and excellent
They have been absolutely wonderful and so easy to work with. They also go above and beyond to work with you when life happens.
Call drop, and they freeze a lot don’t care for the app
Reviews are collected only for apps with detected changes (new entries or sharp risers).