1-800 Contacts
Description
The 1-800 Contacts app is for people who want to check “renew my contact lens prescription” and “order contacts” off their list quickly! We see you. We’re here for you. Let’s do this. - Access the largest in-stock inventory of contact lenses anywhere. If your doctor prescribed it, we carry it (and sell it for less). - Simple ordering: scan your contact lens box or search for your brand - Get your contacts fast with next business-day shipping - Expired contact lens prescription? Renew it with our 10-minute in-app vision exam, ExpressExam. - Save even more with your vision insurance benefits. Look up your benefits and apply them at checkout. We carry the exact contact lenses your doctor prescribes, such as Acuvue Oasys, Biofinity, AirOptix, Precision1, but make it easier, faster, and cheaper to get them. Plus, if you just need to renew your existing contact lens prescription, you can skip the trip to the doctor's office for a full eye exam and instead take our vision exam from home. Same prescription. Better experience.™ Other perks of ordering from the 1-800 Contacts app: - Free shipping, returns, and exchanges - Tear a lens? We’ll replace it. - Really good 24/7 customer service from real, nice humans - Our adorable eyeball mascot - On vacation? Forget your contacts? We’ll ship to your hotel. - Pay with Apple Pay
What's New
We are always looking for ways to make your checkout experience smoother, and we found a few!
Details
- Developer
- 1-800 CONTACTS, Inc.
- Main Category
- Medical
- Version
- 11.0.7
- Version Release
- 2026-06-15
- Initial Release
- 2012-05-31
- Size
- 35 MB
- Age Rating
- 12+
- Price
- Free
- Languages
- EN
- Bundle ID
- com.1800contacts.1800contacts
- Version Rating
- ★ 4.88 (143,225)
- First Seen
- 2026-05-28
Metadata updated 2026-06-16
Rank History
Free · Max 90 days · Top 5 categories shown (Y-axis: rank, lower is better)
Free Rankings
Paid Rankings
No rankings
Competitive Benchmark — Medical Top 10
What it takes to beat this app — comparison with the category's top apps. The orange row is the current app.
| # | App | Price | Rating | Ratings | Langs | Last Update |
|---|---|---|---|---|---|---|
| 1 | MyChart | Free | ★ 4.60 | 667,397 | 13 | 2026-06-15 |
| 2 | CVS Health | Free | ★ 4.70 | 1,591,413 | 1 | 2026-06-11 |
| 3 | UnitedHealthcare | Free | ★ 4.70 | 788,287 | 2 | 2026-06-15 |
| 4 | healow | Free | ★ 4.70 | 672,457 | 2 | 2026-05-29 |
| 5 | SimplePractice Client Portal | Free | ★ 4.90 | 33,901 | 1 | 2026-05-12 |
| 6 | APPatient | Free | ★ 4.13 | 21,151 | 1 | 2026-06-05 |
| 7 | athenaPatient | Free | ★ 4.89 | 149,226 | 2 | 2026-04-17 |
| 8 | Zocdoc - Find and book doctors | Free | ★ 4.88 | 164,047 | 1 | 2026-06-15 |
| 9 | GoodRx: Prescription Savings | Free | ★ 4.84 | 696,515 | 1 | 2026-06-15 |
| 10 | FollowMyHealth® | Free | ★ 4.79 | 112,005 | 2 | 2026-06-04 |
| 53 | 1-800 Contacts | Free | ★ 4.88 | 143,225 | 1 | 2026-06-15 |
User Reviews
This company refused the refund except to the original payment source which is closed. The company had all verified information, but insisted on going through its own process despite having a recent order and a recent credit card from me. Not reasonable, not appreciated not going to use this company again. The prices may be competitive, but there are many other sources from which to buy these days.
Every time I open the app it opens right at the checkout cart with 12 boxes of contacts for each eye ready to purchase. The purchase is over $1200 and all I have to do is place the order. But my question is why does the app always open in the cart ready for me to purchase 24 boxes of contacts? I have removed it from the cart every time I open the app. And when I open it again it’s there in the checkout cart ready for me to purchase. Please fix this because I do not want to accidentally purchase 24 boxes of contacts.
terrible experience. went through probably 10 attempts to do the virtual eye exam and still never got to the end. seems there are endless issues and errors, or endless loading on many steps… thought this was a quick way to get contacts but doesn’t seem to be any more efficient than just going to a real eye doctor as opposed to this company faking it. 0/10, do NOT recommend to anyone. just go to a real eye doctor and skip this BS… it is incredibly frustrating and inefficient.
Stop asking users to enable notifications EVERY SINGLE TIME THE APP IS USED! We’ve disabled Notifications for a reason, ACCEPT IT! Fix the tax and charging issues when placing orders and paying via ApplePay. Stop reporting negative reviews that tell you about app bugs you haven’t fixed in 5 years because you don’t like 1 star reviews… just fix your app bugs.
I wouldn’t recommend paying for a quicker shipping option. Still took a week to get them. Also, the contacts themselves seem to fit differently than when I purchase from my optometrist office.
Had an issue with another company ordered from here and got my contacts three days later! So fast so simple I’m so satisfied :)
This is literally the best customer service I’ve ever seen. They respond instantly when you text them. Always use the text option for customer support.
I deleted this app off my phone bc I no longer need or want to use and this app somehow manages to send me random come on text messages. I delete, block and even report as spam but it still keeps coming back sending me BS texts. I don’t know what to do. Help! 🤬
I’m not spending any more time with this company even for a negative review. You better hope they don’t send you the wrong brand because their guarantee is bogus after I was informed several times that they couldn’t or wouldn’t for all sorts of reasons deleting my account
Where have I been? Since when is 1800 so budget-friendly! I have been paying $50-60 for 4 pair of contacts and I just got 20 pair for $20 and I purchased some glasses too, along with a free eye exam! Super thankful I gave them a shot. Fast and simple! Amazing!
App freezes up and is useless
Reviews are collected only for apps with detected changes (new entries or sharp risers).