Resident Portal Mobile
Description
The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! ResidentPortal App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Reserve Amenities - Schedule amenities at your property. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. • Face ID Login - Authenticate with your face with iPhone X+. • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.
What's New
• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience.
Details
- Developer
- Entrata, Inc.
- Main Category
- Lifestyle
- Version
- 5.67.2
- Version Release
- 2026-07-02
- Initial Release
- 2014-04-16
- Size
- 168 MB
- Age Rating
- 4+
- Price
- Free
- Languages
- EN, FR, PT, ZH, ES
- Bundle ID
- com.propertysolutions.residentportal
- Version Rating
- ★ 4.86 (247,607)
- First Seen
- 2026-05-28
Metadata updated 2026-07-19
Rank History
Free · Max 90 days · Top 5 categories shown (Y-axis: rank, lower is better)
Free Rankings
Paid Rankings
No rankings
Competitive Benchmark — Lifestyle Top 10
What it takes to beat this app — comparison with the category's top apps. The orange row is the current app.
| # | App | Price | Rating | Ratings | Langs | Last Update |
|---|---|---|---|---|---|---|
| 1 | Free | ★ 4.78 | 5,714,340 | 38 | 2026-07-15 | |
| 2 | T-Life | Free | ★ 4.79 | 1,264,254 | 2 | 2026-07-16 |
| 3 | SmartThings | Free | ★ 4.57 | 791,484 | 72 | 2026-07-09 |
| 4 | Ring - Always Home | Free | ★ 4.72 | 1,785,367 | 11 | 2026-07-08 |
| 5 | Zillow Real Estate & Rentals | Free | ★ 4.80 | 7,226,671 | 1 | 2026-07-16 |
| 6 | Hinge Dating App: Match & Date | Free | ★ 4.41 | 1,093,938 | 12 | 2026-07-13 |
| 7 | Partiful: Party Invite Maker | Free | ★ 4.95 | 214,814 | 1 | 2026-07-16 |
| 8 | Tinder Dating App: Date & Chat | Free | ★ 4.19 | 1,721,604 | 54 | 2026-07-15 |
| 9 | Google Home | Free | ★ 4.56 | 1,325,273 | 55 | 2026-07-10 |
| 10 | LG ThinQ | Free | ★ 4.60 | 223,607 | 47 | 2026-06-01 |
| 78 | Resident Portal Mobile | Free | ★ 4.86 | 247,607 | 5 | 2026-07-02 |
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User Reviews
The app works if you are having trouble its the place you are staying at
This app charges a convenience fee for literally everything. This is corporate greed, and it is not OK. Why am I paying a nearly 8 dollar convenience fee for using any payment method? who am convincing? I will go as far as paying my rent with the check every month just so I do not have to pay that fee because it is greedy and this company should be ashamed of themselves. We need to stop just letting these companies charge us made up fees so they can leach money out of us.
This app is exceptionally well, I haven’t had any issues from adding my account to making payments to getting in contact with anyone necessary! Very pleased so far
Henry is very helpful, polite and patient with the process. Help me with the app with ease
Extremely easy to use. Response time has been great.
Having the resident portal as an option for communication for maintenance requests and the ability to pay rent through it is great!
Great app! A note. Is it possible to stop showing deleted apartments from the option list before login?
Maintenance and office team doing good job
Makes it easy
Makes it easier to get in touch and to get your Documents.
I have used many Payment profiles and portals. This is a very excellent application. Highly recommended.
The portal is essential, and the communication with staff is vital. The attention and fortitude to work throughout the community are quite impressive.
Reviews are collected only for apps with detected changes (new entries or sharp risers).