Bojangles Restaurant

Order at the counter and eat inside and you get no credit for your purchases. We eat here at least once a week, spending $20. So, we don’t quality for any Special Offers. 😩😩😩. Food is GREAT!!! App needs work.

Can’t browse menu without choosing location. Location finder in app is turning up nothing.

When you open the app, you’re immediately prompted to enter in all your information. You’re not given an option to opt out of messages which is not customary but not a crazy inconvenience. My most major issue is that there is no warning that you’re not able to order food before lunch, so if you go to place an order, the app will let you continue with your order until you go to checkout. So you have to go back, undo everything, and reenter your card. While this isn’t a crazy issue, this makes the app difficult to navigate. Apps like Chick-fil-A display a message that you cannot place an order before lunch BEFORE you go to place your food order. When you design an app it’s supposed to be for convince, however, this was all BUT convenient.

The whole point in having an app is to provide an actual means by which a customer can SEE your menu and order! In the time that I’ve had the Bojangles app, it does not find any Bojangles in my area, and there are 2 within driving distance of my house, THAT I KNOW FOR A FACT ARE OPEN! Either this is a company problem or it’s a franchisee problem and it shows a mass amount of laziness on both parts to address the issue! If you want to fix this issue, it would be greatly appreciated, otherwise, don’t expect my business if I can’t see what’s on your menu before I get to the store.

Sent my order to the wrong restaurant even after I changed the location. There’s never any good offers like Chick-fil-A has and now I’m standing in a Bojangles with no one helping me while my order is 30 minutes away. Then the other store hung up on me!!! Ridiculous!!!

I’ve tried to order from the app multiple times, but I keep getting the same error message that my card doesn’t work at my location. I know I’ve got money, and I’ve tried using different cards. I have to give this 1 star simply to rate the app. I’d rather give it a 0, but that isn’t an option. Hopefully they’ll fix the issue

Never any offers. You have to order and prepay in the app but don’t get points. You have to go inside to pick it up

When you choose a family meal, it charges you +$27.99 extra when you choose regular on the mix of chicken, making the normal 8 pc family meal over $51 dollars! App is worthless to us.

Awful all. Coupon codes never work. Very glitchy.

“All day breakfast” isn’t ALL day. According to the app you cannot get all day breakfast until after 10:30am. You can order combo meals for breakfast before then but not à la carte sandwiches. Makes no sense. 1 star rating due to this issue and not being able to even use the app for my order.

Was promised a free chicken sandwich on the app for Hamburger Day. The order was accepted and processed on the app with a confirmation number with instructions to pick up my order at the counter but when I arrived they reneged. I ended up wasting my time and gas.

I can add items to cart, apply discount code, go to checkout, and when I attempt to add the payment method it give me a loading screen with a chicken head icon that bounces and the screen becomes unavailable. I cannot complete my transaction. I opened another food app and made my purchase elsewhere.