Wingstop

Haven’t been able to place an order on the app Nor online for The past few months. I’m Not sure what is going on. I deleted and redownloaded the app. I updated the app, I deleted my cards and re added them and nothing.

I think it would be a great enhancement for Wingstop to support Apple's Dynamic Island feature on iPhone. This integration would allow customers to track their orders in real time without needing to repeatedly open the app. Another point, by displaying live order updates through Dynamic Island, Wingstop could provide a more convenient and engaging customer experience. Customers would be able to quickly see the status of their orders—from preparation to completion—making the ordering process more transparent and efficient. .

for over a month i haven’t been able to place a mobile order because no matter what payment i use it says it can’t be processed . it’s annoying because i want my food to be ready when i get there

Idiots. Do you not like money?

Food good food……

The app is so bad when you first download it, it automatically has an error message. If you guys cant even get it to work why even promote it? I mean come on! That shouldn’t be even promoted anywhere!

I haven’t been able to use Apple Pay or any other payment method for about a year because a store messed up and said I didn’t pay. I contacted support multiple times and they said they would fix it but it has never happened.

I think Wingstop heard my request for a point system.

Decided to delete the app and just eat somewhere else since this app always creates friction to users.

WingStop outsources their delivery drivers when you request delivery through their app. This led to me waiting out in a literal sh!+ storm waiting for the DoorDash driver to arrive as scheduled and “tracked” on the app only to receive a text from DD driver saying “really sorry man I double booked and dropped your food off at the wrong house but you can cancel or reorder” as though he didn’t know they closed in like 20 minutes so receiving a meal tonight after a long day of rest and recovery was going to be virtually impossible. I told him he needed to fix it. He said “nothing i can do” “take it up with Door Dash”. I didn’t order through Door Dash. WingStop’s answer was a remake but they couldn’t arrange a driver for next day???!!! So I Uber there the next days since even Sr Mgr says they can’t coordinate driver for next day?! Absolute garbage the way this incident was handled. There should be an investigation launched into this for theft, negligence, incompetence, and failure to adequately follow through with even a remote ounce of empathy to ensure this type of irresponsible conduct receives the type of attention that holds all parties accountable for their role in this clown show.

I haven’t been able to make a payment for 2 months on the app or website what’s going on

Every store nearby, I mean every store nearby doesn’t participate in the rewards… what’s the point. Also $1 for 1 wing is a deal?!?!