Baskin-Robbins

This app doesn’t work. I go to Baskin-Robbins on a regular. Every time they scan the app, it always says “5 rewards next”, And never gives me any rewards. The staff is also clueless when it comes to this app.

The app never gets past the opening screen with the big logo. There’s nothing to click or input. I’ve sat there and waited 5 minutes for something to load, I’ve removed and redownloaded it multiple times and nothing has worked. I’m on excellent high speed wifi so it’s not the internet connection, this app just won’t load.

Crashed during signup. Never could get past the notification screen. I removed the app and put it back still same thing. It sucks because that’s the only way to order online! Do better BR!

I was trying to make a acc and I exited out to get my number and it resets my WHOLE THING

It worked for a year than my problems started! I tried reaching out to customer service with no help! I couldn’t reset my password because when I tried it said my password was incorrect. It’s a vicious cycle never going anywhere. I tried using a different email but still had problems so I chucked it & said forget it!

Definitely missing the ability to review your order or to cancel it when a reward was ignored and a full price was charged immediately to your credit card. Customer service is horrible to top it all.

They don’t have most of the flavor ice cream . Smh

Why I got this app? I normally stop by Dunkin Donuts that offer Baskin-Robbin’s ice cream to get a scoop or two of ice cream on display, but lately I’ve taken to use the Dunkin app to order ahead, but realized that they don’t have ice cream on their app’s menu list. So, I decided to try this app. Unfortunately, there’s no option to order ice cream by the scoops on this. That’s a bummer. So, the app is basically useless to me.

I tried downloading and deleting twice and it still does not allow me to log into my account. The error slide keeps coming up and freezes the app

Won’t go into app