iParkit Garage Parking

mornings are hard enough—the last thing you want is creating a traffic jam trying to get into your lot. but that’s what happens too often with iParkit. just this morning the qr code in my Apple wallet disappeared so I was left fumbling trying to login to my account. this too was harder than it needs to be.

The number pad covers up the submit button, so you can't add a payment method. So the app is useless.

Kiosk issues can lock you into a garage. Not intuitive when issues persist.

I have tried multiple times, but cannot sign up for an account using the app.

I prepaid for parking but when I got to the garage I was denied access. I’ve asked for a refund but as of five days later I have not received the refund. The person at the garage could not have been more rude or less professional. Do not use this service

Previously, the application functioned correctly. However, the District of Columbia is not included in the dropdown menu for registering a vehicle. Consequently, I am currently unable to register my vehicle.

I have been using this app for several years and I’ve had nothing but issues. The express pass has never worked and has always said contact customer service and every time I’ve contacted customer service, I’ve been told that it “should be working” Every time I try to add my vehicle license plate, the app crashes. About half the time I try searching for parking, the app gets stuck on a loading screen and I’m unable to even try to find somewhere to park. It has been nothing but headaches since the start.

8 days after putting in all of my information, including credit card, the app is still spinning, saying registering. This app has had my credit card information in limbo ever since and there’s nothing I can do about it.

The pass does not show in wallet when double clicking on the lock button. It shows in the wallet app, which is not as easily accessible

The app locked me out and I can’t not reset

On the 4th of July, the gates were left open for better traffic flow. By the time it was my turn to scan out the parking lot, the bars were up, and wouldn't take the code. Technically speaking my timer is still running. I sent an email and voice mail asking for help. Still no response

Not sure how it got so many stars. It won’t let you edit or remove cars/license plates, the pass doesn’t stay in apple wallet, and customer service is a joke.