BetterHelp - Therapy

I really feel optimistic and excited after my first session !! This is really helpful- thank you!

If you are reading these reviews, then obviously you are considering BetterHelp. I was very skeptical to do any type of therapy much less online therapy; however, my primary care doctor recommended this platform and I decided to go ahead and give it a try because what did I have to lose. I really like my therapist, but if you happen to get matched with one that isn’t a great fit, you have the ability to go in and change your therapist on your own until you find your own good fit. They have so many timeslots available… The one I chose was 4:15 this morning… so they truly fit with everyone’s schedule. Additionally, they have a really good app with helpful tools. If you were looking for a sign to tell you to make the lead, consider this it.

The app is forcing me to change therapists because they claim my therapist is “out of network”. Instead of letting me make the choice they forced another therapist on me and wouldn’t let me back out until I said yes. Only after that was I able to change therapists, but now it gives me a list and it won’t let me refine my search or change my preferences. I have reported this company to my state’s attorney general.

The therapist that I was assigned is f’king awesome. I should’ve signed up for therapy a long time ago, but I wasn’t ready. Some of the stuff that I’m gonna hear I’m not ready to hear either, but I’ll be damned if it’s not already helping after less than a week.

This has been the best conversation. I’m excited to learn more.

I signed up for this service one night when I was in a bad place mentally. I never used the service be time and they’ve have charged me almost 10 THOUSAND dollars for the past three years or so despite many many attempts to cancel and request a refund. The emails are incredulous. They don’t care AT ALL about me or my experience and told me they could only refund a years charges and admitted that I should get that and the never refunded me anything. This is a scam.

My first appointment with Tina went great. She is experienced in an array of modalities for different challenges. I felt a good connections and look forward working out my struggles. Also signing up was easy.

Outstanding platform to receive support and help from professional therapists who truly care. Easy to use and convenient to meet as needed.

I am so thankful I found this app and took a risk. I love that my therapist was matched to MY needs. i love that my insurance covers my sessions. I LOVE that my sessions are at whatever time suits ME. I LOVE that I can unburden my thoughts and fears and am not JUDGED or have to worry about what is said is repeated to anyone! Take a leap… you will not regret it!

They don’t just throw you to any therapist. I like how they screen you to be able to better pair you with a therapist who is knowing the areas you have concerns in. Being able to stay at home and not have to go sit in an office is great!

Life changing.

$832 to talk to a sham of therapist twice and got charged for nothing for weeks in between. I highly recommend staying away from doing any kind of business with this deplorable company !