BallerTV

I purchased a subscription to watch my kid’s out of state games when I couldn’t make it. Both tournaments, I spent more time with customer service than I did watching. When I was able to find the games, it was not even on the right court, the team names were incorrect half the time, and the stream was complete garbage. It was like trying to watch scrambled cable in the 90s. Terrible service. Worst streaming service there is for sports

I bought the basic package hoping to either watch live or replay. It never even recorded the game. It recorded a bunch of others and even let me sign up for an alert for when it went live but it never went live. Waste of money.

It’s a great concept but doesn’t work in practicality. Way over priced for what it does. We got a membership for three months for our son’s tournament in Dallas and the footage quality just isn’t good. Too distant and not enough resolution. Lots of wind noise. Doesn’t replace the need to just video your kids plays yourself. also way overpriced to have a limit on what you can download from the site. They cap you at three downloads I believe.

Tried to watch 2 games in tournament. One never went live but finally found rep,any but icons sat in middle of screen entire time and no score listed. Second game watched 1 team win in OT with camera blurry on right side and after game baller listed tie score. Terrible site.

BallerTV rarely works properly. I’m sitting here, wanting to watch my daughter play in Phoenix and BallerTV once again has failed! I’m chatting with somebody live and they are completely worthless with any help.

So I pay for a subscription to allow for 3 users and will use up my “credits” to watch one live game of one volleyball tournament????? Absolute trash. I will be cancelling this useless subscription immediately.

I would not recommend this for anyone. They will continue to charge you even though you’ve told them multiple times you do not want their app. Last year they charged me and would only do a 50% refund. I was told then auto renewal was cancelled. This year they charged me again . I contacted them AGAIN and they want to only give a 50% refund. I did not authorize a charge. It should be a full refund. I’m filing with the better business bureau.

In general for $130-$150 for the silver package, the quality of the app or stream isn’t great. First, the app was designed to primarily run on phones. Streaming on a iPad/ipad pro isn’t great. It doesn’t have decent app navigation - getting back to the home landing spot is a mystery. It doesn’t re-size natively in landscape mode. Secondly, the actual stream quality is less than 720 when watching live events. They claim that quality can be impacted by the local network and event. Nevertheless, at the AAU national championship, I would expect something closer to HD. I would say that quality is in the 480-520 resolution range. You can sorta identify players, but there’s no real detail. It’s like watching tv from the 90s. At least, I am able to stream unlike many other reviewers here.

I subscribed to BallerTV specifically to watch my kid’s basketball games. During several tournaments, even for a major tournament, not a single one of my son’s team’s games was livestreamed. After multiple complaints, I was given generic responses about technical issues, possible recordings becoming available in 1–2 weeks. Only after several rounds of emails did BallerTV finally admit that they were not covering that venue at all. In other words, I paid for a subscription but my child’s games were not streamed. Parents subscribe to watch games live. We don’t subscribe to find out afterward that the venue wasn’t covered, or to wait weeks for recordings of games that may never exist. If you’re considering a subscription, be aware that paying for BallerTV does not necessarily mean you’ll be able to watch your child’s games.

I’ve changed my password multiple times & the login page always tells me invalid password when I go to sign in. Poorly managed app

I purchased a years subscription in hopes to watch the games live. I only got to watch one live game... then the next four games didn't appear until the next day or two after the tournament. I planned to give them the benefit of the doubt. But the very next tournament was unfindable, with no live games and finally one game from the championship showed up. I could have gotten over both of those offenses but when I asked for a refund of my subscription. They proceeded to send me about 20 emails pretending to not understand what I was asking. In the end they still did not refund me or pro rate a refund. Terrible service for someone who just wanted to be able to attend the games from afar. I'm also very disappointed in the customer service. They had an opportunity to make it right.

Club America Cup 2026- wasted $45 to try to watch blurred and pixelated feeds. They were completely unwatchable. You couldn’t even make out player’s numbers. One match glitched into a 2 second pause every 5 seconds. The camera software is unable to ball track properly and was off the ball at least a 1/4 of the game. Other subscribers were offered a $29 credit to download a match…but what would be the point if they’re not even watchable? 🤨