RENPHO Health

No clue why you have to create an account for a product you already bought, I’ve been on a weight loss journey for the past year no trouble, but this app is an absolute head ache it signs you out every time you try to use it and when you try to get you info back it just asks to start from the beginning terrible app

Renpho removed the weight goal feature for existing ES‑28ML users without warning or grandfathering. This is unacceptable customer service. You should restore the feature for devices that previously supported it. Removing functionality from loyal users is not okay. Renpho is trying to push people toward their “Pro” devices and subscription features. This strategy will only push users away from Renpho devices.

What happened to the measurement sounds?!? They stopped working.

The latest update (7/1?) removed the functionality of including calories burned through exercise to the net calorie amount for a better capture of negative calorie count as opposed to now ha ing to calculate and track outside if the app.

This is a real son and real review. The scale is accurate and easy to read. The app is one of the worst I’ve ever used. I have to close and open several times to be able to change screens. Most often, 8 out of 10 times, it doesn’t actively measure but once it’s finally working, I can pull the measurements from the unallocated list into my profile. Use the scale, not the app.

I have two products that are using the renpho health application and love it. My only thing I would like to see added is a way to import my apple health workouts into the application or them automatically linked that way I am not having to track them manually.

This is a great app and it connects flawlessly to my scale. But it is so bright on my screen in the morning. Please please please add a dark mode!!

They said I was old. The audacity

I've been using and enjoying the Renpho Health app and product for a long time. I just purchased a new body composition scale and was very disappointed to find out that my trend data from the previous scale can't be combined with data from the new scale. I'm basically starting over with new trend data and a new baseline. This was not very well thought out by Renpho and their marketing people.

Thank goodness I didn’t delete the old app! It’s not perfect, but it’s much more accurate than this new one! One example-I’m 5’6 and 241.6. Old app says my BMI is 39.3, new app says BMI is 32.9. BMI calculator says 39.0. On the flip side, old app said my body fat is 52.9, new app says 42.3. Old app is probably correct since BMI was correct (at least it was very close). Don’t get rid of the old app!

I’ve been using Renpho scales for more than five years, with the newest update today, I can’t get my old data back. I hate Renpho.

There are app setup issues. It asks for height but defaults to an impossibly low weight on the next screen. When it asked what your target weight is it starts at what you told it but swiping multiple times to a lower weight which is how you set the slider resets it back several screens. Playing with the touch area of the slider did not show a repeatable touch area. The only way to get by is to slide very slowly and once the screen begins to shift stop but even this eventually rolled it back to a previous screen loosing all prior inputs.