MBTA Go — Official

Thank you MBTA for releasing this official app! And thank you for having good data privacy policies for the app.

This app constantly lies, it lies more than it tells the truth, I’ve had tens if not hundreds of instances of busses not existing even though it says on the app. Terrible app

App is telling me the last train in is at 8:27am and the MBTA website shows many more trains running. If I can't trust the train schedule from this app, what's the point?

This app was unhelpful the whole reason I got it was to see when to leave my house to get to the train with minimal waiting time. But the search is almost impossible to see when it will get to a certain station. Even when you do the predictions for when my train will come are ALWAYS unavailable/ not informative. This app is not clear or helpful making traveling SOO much more difficult when it should make it easier. Please fix this app so need it for travel and stuff.

App is often wrong about delays and timelines, I wouldn't trust this as an accurate indicator of where your train is.

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What’s the point of this app if you can’t track the train from south station when it’s “not assigned” that’s a lie. If airlines can do it, trains can do it.

When you update the app, I would like just one thing, it is recommended to make the live follow give notifications to the user about delays, ETA, etc even when the app is closed! Still overall, this is a great outfit for those who like scheduling things and being right on time! Honestly, I wanna say good job!

The app is ok as an MVP but the fact that I can only see my nearest station or can’t track a specific train really limits how useful this is. If a train is late (which is really value add here) and the estimated departure time passes then I can’t track the late train. I don’t need to track on time trains only delayed ones. This seems like a half built app

This app is not useful for tracking late commuter rail trains. As soon as the scheduled departure time is passed on a late train, it disappears from the app. You can’t track late trains, there is no forum for live updates, and the app design adds no value over proximiT. Essentially solves none of the clearest issues with the commuter rail - lack of information and transparency once anything goes wrong.

Good when it works, but the Green Line still frequently says “predictions unavailable” without a clear cause, which renders it useless when that’s the case