isolved People Cloud

I can’t believe how poorly this app works. I have begged my company to use another clock in app due to the amount of issues. The majority of the time it won’t load, the button to log in doesn’t process, the TFA is incredibly frustrating. All of my coworkers have the same problems and it requires closing out the app 2-5 times to simply clock in & out. Its 2026. The developers need to do something to actually make a functioning app.

Complete rubbish. Not sure why it is even existing.

I’ve been using the iSolve app for quite some time, and it’s honestly one of the worst mobile apps I’ve had to rely on for work. It appears the developers put very little effort into making it functional on mobile devices. The layout is completely broken—my name, company information, and other fields overlap each other, making the app difficult to read. On top of that, the app won’t allow horizontal scrolling, so important parts of the screen are cut off and inaccessible. The biggest issue is that I can’t even submit a time-off request because the buttons and fields I need are off-screen with no way to reach them. For an app that’s supposed to handle employee self-service, that’s a major failure. This has been an ongoing issue since I started working at my job, yet nothing has been fixed. It’s disappointing that such basic usability problems have been ignored for so long. If your employees are expected to use this app, it should at least function properly on mobile devices. I would not recommend this app until these issues are addressed.

The app is much better that the old Paychex app. It is much more responsive. I wish it would auto login with my face when I open it. Instead, it asked me to click to use a passkey. I already clicked to open the app. Don’t make me click again to use passkey. I also wish the current pay period totals were near the punch in button.

I use it for work everyday. It’s garbage. You’re actually lucky if it works. Constantly sign in and it just simply doesn’t load and endlessly loops you in loading screens.

The amount of time I’ve lost at work just trying to punch in from my lunches on this slow app is beyond comprehension. I’m baffled that iSolved is even in business with this app. Recently they even removed the “quick punch” feature to make things even more complicated. This app is really just a link to an outdated website that is about as fast as dial up. If you want your employees to have seamless time keeping, look elsewhere.

Consistently struggles on the login page to load wasting several minutes every time an employee needs to punch and short changing workers 2 minutes, 7 minutes at a time. Extrapolate that over 10 years and this app is smacking thousands off your wage in wasted login attempt time

Nunca puedo ver mis horas, lo único que sirve es ver mi horas de vacación, no me gusta esta aplicación para nada

Unfortunately, this app has been consistently unreliable for timekeeping. Slow loading times often require employees to log in several minutes early just to clock in on time, and there are occasions when the app fails to load altogether. More concerning, the punch status is not always accurate—it may indicate that you’re clocked out, but attempting to clock in can actually register as clocking out instead. These errors create repeated payroll issues and require frequent intervention from HR to correct time entries. For a business timekeeping app, reliability is essential, and this app has not met that standard.

Super glitchy app. Sometimes it takes forever to send the verification login code, sometimes it won’t even let me log in. Wish there was a mobile friendly version for clocking in and out too.

It’s hard to clock in and out when it can’t find your location. Great for employer bad for employee. If your employer has this, it measles GREED

This timecard app is not good. Almost every other time I clock out it will show me as clocked out at that time, then when I go to clock back in later or the next day it has me still clocked in. I read their FAQs and tried using their definitive clocking procedure with the exact same problems. Literally every other day our staff has to go into the computer and fix my time. I also don’t see a method to contact the software company within the app. I am very frustrated. There is no problem with the timeclock verification process for the payroll side and electronic deposits are processed well but I would give this app zero stars if I could.