The New Yorker

I’ve been reading the New Yorker since I was a kid, having had some kind of subscription since the 90s. Now, as a busy adult, I appreciate the ability to read it online. The app is, generally, fine. It’s not flashy, but it reliably saves my place in articles I read and has dark mode. However, I just noticed that it has added AI summaries to some stories, and that sucks. The New Yorker is one of the places where I feel reasonably sure that what I’m reading was written by humans. Seeing begin to erode is sad and maddening. Please at least allow us to turn off AI related features.

Constantly having to sign in and then having to troubleshoot the sign in process to boot is infuriating. Fix it!!

Constantly demands that you subscribe when you already have a subscription. Your active login hidden as “id.condenast.com”. I don’t expect to do forensic programming every time I click on an item on a third party site. A real pain and CN should do better.

You have your users screaming at you for years about this app’s incredibly poor sign-in experience, and constant sign-outs. Your solution so far is to have some firm respond to reviews like you’re just hearing about it and an email to support will clear things up. It won’t, you need to actually make a decent app.

This app, while beautiful, logs me out every single time I open it. ‘Subscriber? Please log in!’ Girl, I never logged out and opened you on Monday and logged in, for the thousandth time. I’ve had the NYTimes app for ten years and it’s never once forced me to log in again. This app it’s literally every single week. I gave up and cancelled my subscription. If yall figure this out, please let me know and I’ll return.

Thank you for the amazing work you do for all of us!!! With people like you, there’s still hope… ❤️

I've had repeated problems with this app over the years. It first of all confusingly uses either a "New Yorker" or "Condé Nast" ID to sign on. Good guess remembering which one you have. Last week's stories are not updated. It will not sign me in claiming that the digital subscription I just paid $127 a year for last week is not recognized. After numerous irritating emails, phone calls and "helpful advice" I still can't get it to work. Who wants to spend hours on this app bs?

The New Yorker’s excellent-if-scattershot content is kneecapped in an alley with a baseball bat by its recent addition of unblockable auto-streaming video. It’s deeply sad that an institution of print media like this is so wildly insecure that they’re shoving Pivot To Video 2.0 down our throats. Add the option to shut it off and I will reevaluate accordingly.

All I want to do is read the magazine. The original app was great for that. What’s the point of downloading if you need wifi to access?! It’s so bad we reverted to the print edition!

Not all &-most of what you would want to read is unavailable with audio the app is not fluid user “unfriendly “ it's poorly designed and not enjoyable to use

I had been unhappy with the app before so I wanted to credit them for fixing the main problem—the app often didn’t save your place. As for the magazine itself it’s the only reason I like having a phone as I generally read it cover to cover; it’s the media equivalent of the Clash. It’s the only magazine that matters.

I can't stand listening to AI and all the articles use the same mono tone robotic voice it's nauseating. I literally can't pay attention to the articles because the voice sounds like I'm listening to customer service AI automated prompts. 0/10 they need to use real people to read these articles or invest in more convincing AI.