Get Message - Video Visit

Horrible set up process. Horrible help with payment issues zero rating if I could

I cannot believe Apple has allowed this app on their platform. It does not work; you can't even get past the install screen without signing up for a $5-a-week subscription. After paying for the subscription, I still get nothing but failures. The app refuses to advance past the installation screens, showing errors repeatedly. Tech support is nonexistent. Their older apps were terrible, never worked, and now their new one is even worse. These people exploit family and friends who have loved ones behind bars by overcharging them for texts, calls, and videos, and by releasing poor-quality apps and websites. They should be sued for civil rights violations; they are an incompetent, immoral, and completely corrupt company that needs to be removed from the Apple platform.

I have tried this for months and have never been able to get through, and have only been able to send $$$. Who can help?

All of these inmate apps are a total scam and only work to steal your money. I have deposited money on my account to talk to my fiance and it keeps showing my account as $0.00 balance.

If I could give a negative review I would total scam! And you apparently can’t do anything about it! Going to sue somehow because I can’t cancel subscription and it hasn’t even started yet on free trial but still signed me up for a prescription and I don’t want it can’t use it in Kentucky don’t waste your time or money trying to use total scam!

I signed up for the free trial before finding out I had the wrong app and cancelled the subscription same day. Three days later and every day since my entire apple account is frozen behind a mandatory billing update because of a failed payment to these goons getting stuck in my pending transactions. When I go to cancel it, the subscription is already cancelled (as of the last day of the free trial), apple won’t do anything on its end, and i can’t even report an issue in the app because I deleted it that day and, surprise, my app store won’t download it again until i pay for the subscription i do not have :)

Cannot search a facility

THIEVES NOT A REAL APP DONT FALL FOR IT.

It’s crazy how garbage this app is and you guys have the nerve to charge $6.99 a week for some garbage that doesn’t work bunch of clowns

No functionality

I am being charged, and I can’t even use the service. My love one is not on the list of approved facilities. I signed up and canceled in less than minutes.

Very confusing there are a few different apps you have to get is it’s and then you can’t get your money back. It’s it’s it’s the jail system whatever but it works.