ZARA

具体的なサイズ表記が掲載されるようになって、以前より買い物しやすくなりました。 返品にの理由に「不良品」の選択肢を用意して下さい。結構多いので！

뭣만 하면 오류라는데 장난하노?

I ordered an over price outfit for my baby’s first birthday. I literally planned the decorations around the damn outfit. They sent the wrong size. I double checked what I ordered and they sent the wrong item. The party is Sunday, and I can’t get it shipped in time via the app options so I contacted their helpdesk to see if they could have it shipped out and possibly comp me the cost of express shipping shipping as the error was their fault. The resolution I was offered was for them to mail me a return label. And for them to mail out the correct item once they receive the return back at their warehouse. I pushback and asked if there was anyone else I could talk to or if there was anything else and that was the only resolution I was offered besides just a plain return label. This was probably the worst customer service I have ever encountered. Also, the app is annoying and its interface is not intuitive.

ページをスクロールしていると何度も勝手に商品ページが開かれストレスが溜まる。使いづらい。

While the app looks stylish, it’s not practical for normal users. Hard to filter products and navigate. I wish Zara would redesign the app so it’s easier to view for the user. It’s really frustrating and makes me not want to purchase off their site.

This brand is owned by Israel let’s not help them profit for evil wars and ban Zara !

I made one purchase through the website and everything went as expected. I tried twice to purchase through the app and both times the money was held on my card and it appeared as if everything was fine, A few days later the app showed that the purchase was cancelled and did not explain why, and then the money was eventually returned to my card. I live outside of the country I’m from, so I figured that it was cancelled because there was a problem charging my card from outside the country. I tried to make another purchase and this time I used the card from the country where I live and the money was withdrawn through a transfer from my account, and now the app is saying that I still have to pay to finish the order. I have less confidence that this will be as easy to resolve with my foreign bank account. What is wrong with this app that you can’t purchase safely?

I used to love this app for a long time… But all of a sudden pictures keep dropping out I’ll navigate I’ll navigate back and all of a sudden the pictures are gone… If we were just on cellular, I would think that it was downloaded speed or something like that… But it’s also on my home Wi-Fi and the website works fine… Also, why aren’t you cashing the pictures… navigating away from a page and back should not make the pictures disappear

From chat support is an unprofessional moron. This company uses incompetent people and incompetent courier services.

모델 키 몸무게 또는 평소 사이즈 같이 있으면 참고하기 편할것 같아요

使い難すぎて使い物にならない。お洒落感演出したいだけのイメージ画像多すぎて、商品のサイズ感や生地感が全く分からない。 レビュー見た感じ配送のミスが多い上にチャットも繋がらないみたいで、怖くて買えない

모델스펙적어주세요