Capital One Mobile

I have been a Capital One member for over 20 years. Although my accounts offer decent interest rates, 2-day advanced direct deposits, and no fees and have allowed Capital One to use tens of thousands of my dollars over the years, Cap One would not allow me to open up a business checking account ONLY until they saw that I put a certain amount of money in another bank’s business checking account I opened several years later. For the first time in years, Capital One offered me an opportunity to open one! I also attempted to get a small business loan but they only consider you a small business if you are making $250,000k or $50k in gross receipts. I am a disabled, black & woman owned business and I am simply trying to make a living. Do they know that black women-owned sole proprietorships & self-employed with no employees only average $24k annually in revenue? In 2024 the black women-owned businesses only averaged between $47-$58k annually in revenue. Do they understand some businesses aren’t even achieving 50k in revenue aside from 50k in gross receipts? My last question is do they care or only interested in serving and assisting richer clients? I truly believe they are missing out on a market segment that is eager to receive access to funding and as a result, the bank will be rewarded with higher payoff percentages & lower deficit portfolios for those same customers. ~MJ Haskins, Owner, Covenant Financial LLC, Middletown, DE.

Works well for us. Enjoy keeping up with our Credit Report

Very easy to work with

It’s flexible and reliable.

Came through and delivered exactly what I needed

Even if I update the app religiously, it always says sorry hit a snag, we’re on it. In the year that I’ve had this app it has opened 1 out of 10 times for me. I can never use this app

Seguro y confiable, lo amo, trabajan muy bien y su servicio al cliente es espectacular

I enjoy this app it is convenient and helps me keep up with my account activities.

Captial one really understands there customers and love working with them to get these back on track. Thank you all

Love its rewards program!

My account was apparently closed due to in activity, but I was never notified. When I called to inquire why my account was closed, I was told that they would send me an email explaining why. I stayed on the line, but the email never came through they claimed they sent it twice, but it never came. He hinted that I was lying and tried to dismiss me but I persisted. The CapitalOne agent then told me I could find the reason online in statements and documents on my app, so I looked, but there was nothing referring as to why the account was closed. So, I looked again and I said the reason is not here. Then he said he never said it would be. I then asked why did he tell me to look in statements and documents but he didn’t have an answer. So, I asked for and supervisor and she said without a moments hesitation it was due to lack of activity. Yet, there was nothing on the app alerting me to a change or any communication that they offered me. I asked what could be done and she said apply for a new card. My expiration date was 2030. It felt like a way to slam an infrequent user and force them to start their credit history over. I’ve yet to see any documentation of such an alert. What’s in my wallet?pure uncertainty and the bitter taste of suspicion of deceptive practice. Did I mention my 40,000 auto loan is with CapitalOne and will be paid off in full in six months with no late payments…. Feeling like maybe a different card instead.

Awesome