Kroger

If this app was simplified it would be better. It’s so difficult to find the list, your current fuel points, and it’s just pure chaos under the savings tab. Gives me a headache and then I decide it’s not worth it and switch to a different grocery store.

This app has become a useless POS. At some point recently, they changed it so that you cannot add an item from your list to your cart. I always work off my list, so this doesn’t work for me at all. Please fix this!!!

Kroger’s app is one of the most frustrating! Key words only bring up the right item about half the time, it will show items as in-stock and then only when the order is submitted will they sometimes notify you and ask about a substitution. It used to work better, so I don’t know what they’ve done, but it needs improvements! The worst thing that’s changed in just the last three weeks for the store we’ve shopped at for six years is now the “hold” for submitting a pick-up order is the full price of the order! So you need to have double the amount available for the two or three days it takes for the funds to release. That’s ridiculous and not right! It used to be that the payment was only pending, then your account was charged when the order was picked up. We’ll be shopping at a different location now where they still do the payment the right way.

I’ve been having issues with the app spratically not allowing me to login. There was an update available so I updated thinking that would solve the issue but no. I can login from the internet just fine. Very frustrating especially when I’m in the store and I’m trying to look something up!

I find the Kroger app frustrating because when I try to make a grocery list, the list function never takes the sales off, and it makes it hard to budget

Please bring back the search function for purchase history! Ridiculous to take that away when the normal search function hardly ever shows the items I’ve purchased before, so it makes creating a shopping list annoying now compared to how it used to be. Change the regular item search function so that previously bought items are at the TOP and stop with the “featured” or “sponsored” items in my search! They take up space and don’t even make sense most of the time.

This app never works, it crashes, forces me to restart my phone and loses my login information. I would ignore it but you need to use it to clip coupons.

Very glitchy. Hard to use all the time.

Please add the ability to create a dedicated favorite items list - not just a shopping list.

Frustrated that the search ability in purchase history is gone.

Fix the add to apple wallet

In the last few months, Kroger cash register scanners can’t read my plus card bar code, which means it can’t track my purchases so I can’t look them up. This is a recent new issue. Since February, I can only see ONE shopping trip the app has a record of, and I’ve spend THOUSANDS at Kroger since then. I can use my phone number but that doesn’t work for tracking purchases, which I need.