호텔스닷컴: 호텔, 펜션, 리조트 지금 예약

Horrible. Never using app again. Third party app is bad. Booked a hotel room with horrible ac and couldn’t get a refund. Also when booked, I used my $19+ credit. Instead of deducting the $19 from price of room, it added to the price the amount of the key credit. I paid for room plus the additional $19 in key credits. Paid more for the room - didn’t get the discount and they added the key credit on top of the charge for the room. Room cost much more than a room without using the key credit. And room was horrible. Too hot to sleep. Bad ac.

After checking into the room, the temperature was 78 degrees, after turning the AC on, it was extremely loud, the squirrel cage was hitting on the coil. We told the front desk, and had no one come and check it out. We slept with the freezer door open both nights.

Love this App

I use this app every time I make a reservation. I usually am not disappointed. I love the OneKey cash that I can build up over time. Keep doing good things!!

Hey, it takes way too long for you to accumulate a hotel room. Back in the day at least the minimum of 10 hotel room. I would’ve got a free room. But it doesn’t happen therefore I don’t use this app like I used to.

The hotel advertised an indoor waterpark. When we arrived i was told that it closed on the past Wednesday(we arrived on a Friday). As a portion of the roof had a large hole, I don’t think he was being honest. Multiple elevator banks were non functional. Our room was very dirty upon checkin. We were originally slated for a 3 night stay but checked out after one.

Great location and property , just note they charge $40 for parking per night , pool and bar also great !!!

This AI system is not working, I’d prefer to speak to a representative as something is going on with system. Won’t find my reservation but is listed as booked on my page.

This was a great place to stay. Accommodations very nice and clean. Staff is very friendly and helpful. Location is excellent. 15 minutes from anywhere in Edinburgh.

Great hotel with excellent service!!

The app changed my name on my reservation for some reason. According to the front desk at the hotel, this happens a lot with this app. When I tried to contact an agent through the app, all I got was a chat bot that didn’t understand the issue. I kept getting sent through the same loop through the bot. No way to contact an actual person through the app. I had to go to google to find the customer service number. This issue seriously needs to be fixed-both the name-changing issue and the bot issue.

アパホテル大森駅前の予約が出来ません、部屋の詳細がエラーで読み込み出来ません。ずっとこの調子です、いい加減修正したらどうですか？