KFC US - Ordering App

So I dowloaded the app bc I love kfc and I didn’t want to support DoorDash when kfc has there own app!! So I was ready to have my little points and all since I order a lot from here but when I order KFC decided it was a great idea to take $30 from me and still told me to place another order but imagine that was my last $30 and I was hoping to treat my family with it like now I’m moneyless and food less and I hate that I made phone call I tried to be nice and no one helped and they were being rude!! So I’m never going to order from here again let alone have the app worst app ever but for sure going back to DoorDash and about to get some chick fil a

I can’t wait to get off work and drive by my local KFC drive thru and get some delicious fried chicken , mash potatoes and gravy with a side of Mac& cheese to take home. Not to forget their delicious homemade biscuits !!!!! Come and get some !!! Yummy , scrumptious and plain ole homemade biscuits and gravy with their splendid mash potatoes. You won’t regret it! I know I don’t ever regret it!!!

Increased prices and got rid of some deals. Cya.

Defend app. I just wish they gave you the options in app for “wings only” for a meal if you wish. It’s really annoying when I wanna no contact order but can’t because I have to call the store and notify them I only want wings but since it’s not on the order they get it wrong most of the time ):

Could not process my app orders. Changed locations, but the issue persists. This has been going on for a while now. The deals do not work as well. I asked our local KFC restaurant and they said everyone has been having difficulties ordering thru the app. Colonel Sanders must be rolling on his grave because of this useless app.

Placed order on app drive 30 min to pick up told to wait another 30 min then when ask for food oh the app canceled the order and the deal is no longer available but you can order while here for more money while the money I already spent is stuck pending in my account poor buisness practice just a reminder of why I haven’t ate here in years poor service in store even worse on app

I will give it 3 stars I came to pick up my order and they told me go to the drive trough

I remember eating this chicken when I was a kid. It always seemed to get better and better but those mashed potatoes and gravy is out of this world.

Don’t waste your time.

If you order at the wrong location it is impossible to remedy. I battled customer service for over 40 minutes while still not getting to the point of successfully canceling my order and getting a refund. McDonald’s has a simple in app button to cancel an incorrect order…why is it so hard?? I called the store immediately and they also couldn’t help either. Waste of time and energy but who can afford paying for KFC once, yet alone two times!?

App does not bring up any stores in my area.

You must order in app to get points or redeem offers. That’s ridiculous.