SI Tickets

trash, garbage, slow, glitchy, forever syncing. this app needs to be overhauled or put out of its own misery.

It has been months since I was forced to download this app as a Gotham season ticket member and it is still broken. B R O K E N. I’ve never been able to actually use it as intended because it is stuck in an infinite “syncing” loop. What’s the point of an app that doesn’t remember who you are and what is yours? And that question is even a hypothetical because it has never successfully synced. Isn’t there some middle school kid who can vibe code fix this? Do better.

This is quite literally the worst ticketing app I’ve ever used in my life, every weekend is a new battle to get my Gotham ticket open and scanned. Awful.

I can’t view my tickets because the app gets stuck in “syncing” and never does anything. Shame on the developer.

Downloaded for Gotham FC season tickets. Constantly waiting for what seems forever while app is always “syncing account”

If you signed up on web and use passkey, then signing in on the app won’t authenticate correctly to deep link you back into the app. I had to reset my password and then was able to authenticate on the app.

For some reason the New York Red Bulls thought it would be a good idea to move ticketing to SI Tickets. It was a terrible idea. The App often glitches out at the stadium, stuck in an endless cycle of “synching account.” And there’s no way to add tickets to your Apple Wallet during the random times it actually works. Avoid.

This app is so bad. I don’t even understand. All this app has to do is keep track of digital tickets and reliably display them. That’s it. And it just. Can’t do it. I literally don’t even understand how this is legal. This app has single handedly made being a Gotham FC season ticket holder a bad experience.

I hit Sign In and it leaves app and goes to a browser. I log into browser and nothing happens in the app. It doesn’t go back to app, and manually going back to app it is not logged in. Pretty basic stuff. They should fire their app contractors.

Every time I try to retrieve my tickets it just loads forever. I have to delete and redownload the app. Please also make it so we can save the tickets to the iPhone wallet so we don’t have to mess with your crumby app!