Rain Instant Pay

I work as a float nurse for a healthcare company and was told at hire I could use this service once per pay period at any location. Customer service is USELESS! They ask the same repetitive questions and even when all info is provided with proof of clock in/out they STILL have yet to give me access to use my earned wages. I’ve been trying to use this service for 3 months without success and I’ve probably answered the same questions 50+ times. Daily pay is the way to go if your company offers it. This service is subpar.

Most useless app ever.. what app doesn’t recognize an AutoZone? Then to endless loop of bs… that’s 20 minutes of my life i can’t get back

One your done filling out all your personal info it will tell you it can’t confirm your email with your employer before it lets you look for your employer. Guess how many employers there are you can choose from, 0

Keeps looping the same questions over and over asking me who my employer is and my work number. Not able to actually get into my account and use it and there’s no way to do chat support unless you already log in the account

I would give this zero stars if I could. My balance to withdraw is wrong and their customer service is the worst I’ve ever experienced. It’s been hours now in between responses on the chat with no communication on what is going on or if they are resolving the issue. Absolute garbage. Still sitting here waiting. Don’t download this app this company is the worst.

I have been frustrated with how it accumulates and how it's not coordinated with punches from clock in. Whenever I work, it takes 2-3 days to accumulate 1, and I'm very displeased. I will also consider switching to a new app, such as Daily Pay.

I’ve worked for almost a year part time with this company and we got a new payroll system. I got tons of emails and texts from Rain to sign up for access to my funds before payday. I signed up and none of my wages ever updated. I reached out to support and answered all their questions and still never got it fixed. Needless to say I had to delete my account because nothing got fixed and could not even use the app. Disappointed to say the least, especially since you blew me up to create an account. I don’t see how you got my info to begin with if you could never find me in the system

Does not automatically deduct. Will make you owe at the end of the year

I have tried and tried and tried and tried to get a single code and it will not send me my code to restart my password. Then I emailed their support. And I get the same message over and over again send us your email your name your phone number. Your employment I dont that and they don’t respond. how are we supposed to access our money and y’all won’t even give me a code very unprofessional probably shouldn’t have AI running your support

There’s some kind of glitch where it’s not letting me cash out called customer service. They said that everything should be working fine and that all my stuff is active, but it’s still not letting me.

It has you verify your employer saying it will contact them based on just the name and get back to you… its stupid

Excelente