Ambra

If I could’ve written this review with Zero Stars, I would have! This Ambra App is TOTALLY USELESS and it should not be allowed access to my medical records. I attempted to view my X-Rays using my name (Exactly as recorded on My Chart App) and using my MRN again from My Chart App. Neither search provided access to my X-Ray images. My Chart needs to get a New Method of Displaying Images.

Every time I login it doesn’t show any studies. I must login on my laptop in order to see images.

This is absolutely ridiculous. Ambra is worthless and it just said there are no studies to show. Well, I’ve had MRI’s, x-rays, CT scans on my spine recently. I was always able to pull the images right up on my chart . I want to know why I have to sign up or in to this worthless app that does not work. I want to see my images but this pitiful requirement to use this site is just wrong. I have had numerous images taken within the last 3 months, the latter being on May 31st. The reports are on my chart but this Ambra thing says I have no images to show. Like WTH is up with that. Firstly, What a waste of time and secondly it doesn’t work at all. I demand to see my images on mychart just like I always have. I do not want to be given the run around just to see my results that I’m very entitled to view. Get rid of this 3rd party nonsense and let me see my results. My health is not a game and to not be able to see them is definitely against my rights over my medical findings. Get rid of it or MyChart will be losing patients, physically as well as mentally. Absolutely terrible I would not have even given one star for this but I have to just go send my review. Pitiful idea just to put patients through undo stress.

I attempted to view my images online after I signed in and it said to view my images I had to download the app. I could not log in because my provider was not listed. Shouldn’t tell me to go and down load an app if it’s not actually offered.

Imaging access does not work

Worst app I have ever attempted to use. No idea why my provider switched this confusing app

Unconscionable Four years of patients unable to login and access their own medical information? And nothing has changed. My husband has brain cancer and we have URGENT decisions to be made and cannot access his own MRI images. Which we could easily get from a different medical group when we lived in another state. But why am I even writing this because it’s the same story that people have been saying about this app for at least four years.

This application is not user-friendly, and I was unable to locate x-ray results that I was directed to this app to locate.

It’s impossible to log in via the default actions. Once I re-registered as an alternative sign-in action, it couldn’t find my files. There’s no support here either. Useless.

Not impressed No direction on usage for even locating MY information

There is no excuse for an app to be this bad in this day and age. I could get Claude to whip up something 10x better in 5 minutes. Do better.

This is by far the absolutely worst app I have ever attempted to use. I say attempted, because it does not work & is like trying to navigate a maze that is impossible to get out of. Even something as simple as trying to log in is virtually impossible. It doesn’t even allow you to enter your date of birth manually. Which means you must scroll through the calendar forever until you can get to your DOB. And forget about accessing your X-rays. Every time I click on the image I need to view from my medical portal, the app either says, nothing found or pulls up a different option than what I requested. And even when I try to download that image, it doesn’t work. Shame on any medical facility that requires the use of this garbage app to access medical images.