Divvy Bikes

The worst quality bikes, the worst quality docking stations, the most frustrating app to use. I genuinely hate every divvy experience I have had.

When is Divvy rollling out annual membership cards in mobile wallets to Check out bikes?

The app works as it should and you can find bikes and unlock them easily assuming you have payment set up on your phone. Be wary of the day pass though as that only gives you the classic bikes free for the first 3 hours. The day pass is around $23 however. The e-bikes are like 44¢ a minute. We bought a day pass and rode the e-bikes for maybe 60-75 minutes and a classic for about 15 minutes and we paid about $61 total for that day including the pass. It’s just too expensive to enjoy. The bikes of both varieties functioned well but the e-bikes are a rough ride.

I wish I could give it no stars The agent took too long, bad system. They give you where to park but some places are just plain non existent and broken to put it takes several times to lock in. Doubled my time of travel use the city taxi or uber avoid the headache.

You see discarded bikes blocking the street all the time but when you take a ride you have to park in one of the oddly rare divvy parking spots, but if other people also parked there then they won’t let you so you have to park even farther from your destination.

Always fails when I need it most

I used city bike in New York for years and have used Divvy bikes in Chicago for the past four. First of all, it’s ridiculous that you can’t use one membership in both cities, considering both companies are owned by Lyft. The bikes work decently, although they not electric ones are extremely slow. At least a few months, I was getting charged a crazy $25 fee for “incorrect parking” despite having parts exactly as they asked. I had to start taking photos and videos of how I parked. They did refund me when I sent photos but never admitted that the fee was incorrectly charged. Prices have been going up like crazy. It was $1 to park outside the station and it’s doubled since then. Never mind the 15 cents/minute e bike cost becoming 20 cents/minute or the membership fee going up significantly. Taking an e bike is often as or even more expensive than just taking an uber at this point…

Literally don't use this app. It's SCAMMY. Took me and my mothers money

Every time I try to use this app, I think to myself “I’ve done this a few times now, I’m sure it will be fine this time” and every time it is not fine. There’s always an issue getting a bike, docking it, or something in between. Whether it’s renting a bike and having it not unlock for you after you pay for it snd support telling you you’ll have to wait 24hrs and pay the $100 it’ll charge you before being refunded or going to three dock locations shown on the app that don’t exist (both have happened to me) they always find a way to waste an extra 30 minutes of your time and drain your wallet as well. Using a Divvy bike is the most frustrating and unreasonably difficult thing I’ve done. I would not wish it on my worst enemy.

This bike infrastructure is completely unusable. I pay for 3 bike passes and only one bike unlocked with the provided code. Then I check my credit card app to see they placed a hold on my account for $75. Completely unacceptable.