Bed Bath & Beyond

I attempted to purchase a lamp, the app prompted me to repeatedly refresh the page because there was an error. No matter how many times I re-entered my address and card information when the app prompted me it still did not go through. They then put a block on my account for checkout for some reason? My boyfriend was able to get me the lamp that I wanted, but I’m unsure if they cannot resolve my issue. I don’t think I’ll be keeping this app anymore.

This is NOT the bed bath and beyond that we use to shop at, the website is nothing but cast always and other peoples store returns from who knows where. Returns are on you, no refunds until 6 weeks later and delivery is by schedule only.

Had to go to the website to see that my order hasn’t even shipped. App just says processing and doesn’t give additional information like the website does.

Plaza6515

They claim to give you a 25% off coupon and when you apply it it marks up the original price then they give you a discount of that?!

Never can get a refund It’s much closer scam Getting worse service DON’T WASTE YOUR MONEY

It says that my Rug is on Sale & it gives me total price. When I add a Coupon ; the Total $ doesn’t change. BedBath&Beyond are Scammers, liers !! Will continue to purchase w/ WAYFAIR !!! So disappointed 😞💔

They have lost my business. Why would I pay a quarter of the price to return something? Better off going to a retailer like Kirkland and not hassling with this ripoff. I’m sure even Amazon has free returns and I can find the same item.

I purchased a $60 fitted sheet, and when the package arrived the UPS driver even asked if it contained something perishable because of the smell. It was so bad that the odor stayed on my hands for two days after handling the package. When I contacted customer service to return it, I was told I would have to pay $20 for the return. I explained the situation, and they said the smell was “normal” and that I should air the sheets out for two weeks before discussing a refund or return. That response was unacceptable. I did not want something that smelled that bad sitting in my home, especially for two weeks. It was simply a cotton sheet, and even after washing, I would never feel comfortable putting something like that near my body or my family. Between the product quality, the customer service response, and the return policy, this was a terrible experience. It’s hard to understand how companies expect to keep customers with policies like this. I’ll be sticking with Amazon which stands behind what they sell. 🧾📦

Horrible app. It loads EXTREMELY SLOW!