T.J.Maxx

Why not working cart in the app? More than 6 months cart is empty, only white screen

What in the world!! It’s like a MAZE to try to find your rewards!! And I have not been able to redeem them because I can’t get to them!! Fix this!

Was working fine one day and then not at all. I get to the log in page on my app. Type in my credentials. Click submit and nothing. I’ve tried uninstalling and reinstalling, I’ve tried changing password I’ve tried updating and nothing. No error message. Nothing. Ridiculous.

I signed in to my account to pay my bill. After I get to the billing tab it wants me to sign in again???? When I sign in again WITH THE SAME USER ID AND PASSWORD that I just used to sign in in the first place, the app says user or password not recognized. This happened over and over again. I’m going to the store to pay my bill and cancel my card.

I got this app to see what I could find on there, but when I opened it, it kept saying something went wrong. So I refreshed it, it kept saying the same thing. And yes, I have good internet and everything is fine, but the app isn’t. I bet this app would have potential if it actually worked.

Went shopping Saturday bought 2 bracelets from show case one with diamond look one with cross and diamond. Went to church Sunday cross bracelet broke on way home at the edge of the cross tried to return it today (Tuesday I know I didn’t have a receipt but they refused to exchange or refund it without my receipt it’s out of their hands I won’t b buying from tj max again their return policy not a good experience their loss

1911

I have ordered items from the app a few times now, and I really enjoy the convenience of shopping at TJ MAXX from home. My online shopping experience has been positive, and I’ve been able to find an assortment of things that would have cost much more elsewhere. I love TJ MAXX!

I tried twice to link my card and like other reviews have said it absolutely doesn’t work; it just reloads and makes you try all over again!! 😡

I rarely leave reviews for apps, but now I feel compelled for this one. I shop here all the time so I have the card and this app (I have an iPhone 16e if that helps). The loading is a little slow to pull up the credit card information or to pay the bill. But otherwise it’s all in the app and for me it makes it very easy to manage. I don’t find anything difficult about using the app and can navigate it well. I’m not sure if there was a major update prior to this because it seems like everyone else had a hard time with this app. But I love the app, it’s so convenient and easy to use for me.

I can’t even sign in anymore. I tried to reset my password at least five times now. None of my new passwords are acceptable. Yet, all say they meet the requirements. I’ve even let my phone choose them several times. Why make it so difficult?!?

Can never log in. Always issues. Please fix !!!!